diamond exch
diamond exch
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This app is available for your device
diamond exch
This app is available for your device
Contact
+91 5347313094
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you will be logged in. This eliminates the need for a password or email login, making the process easier and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you're still having trouble receiving the OTP after clicking "send", wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with the same active number. If the number has changed, send your KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the account issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the existing app from your device. Once uninstalled, download and install the latest version of the app, which should be available for download. After updating, you'll be able to log in and enjoy the newly updated app.
Q1: What is the minimum withdrawal amount in the diamond exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are only possible for earnings from gaming, not bonus money collected. This means you can withdraw the money you've earned from gaming, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring up to 24 hours of waiting time. This delay can happen occasionally, affecting the overall processing time of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus. The bonus funds themselves are not withdrawable, only the profits made from them are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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